Noam S.

NEVER make any reservation with #FlightHub! This company is a total FRAUD! My partner and I just made an online reservation (I can provide all reservation details if needed) for flights from the U.S. to Europe to the end of the year. We reached out after 24 hours to the airline (TAP Airline) to just confirm our reservation and we've been told by the airline that (1) even though #FlightHub allowed us to reserve seats it won't be effective on their flight and that we have to pay about $99.00 per person per flight to reserve seats, and (2) that our international flight baggage is not included and that we also have to pay about $99.00 per bag per flight. The total cost of both tickets was about $2,000.00, and we now had to pay those extra fees of $1,000.00. We contact #FlightHub several times to verify if what we've been told by the airline is correct. Their representative at their call center in Manila, Philippians (one of their manager employee number is 3207MB) was telling us that (1) it is for the airline to make all of these decisions (again, nothing was being mentioned on their website while we made the reservation), and that (2) they would not refund us for any amount. Again, we contact them 24 hours after we made the reservation, and the flights are reserved for December 2019. #FlightHub customer service is the worst(!), and now for what was supposed to be a fun booking of a vacation is turning into a stressful situation of them literally stilling our vacation funds that we saved all year long. NEVER use their service, website, deals, or customer service! You will be able to save money and huge headaches. Oh and by the way, I am not done with them yet, because I am going to make sure I get my money back, and that #FlightHub reputation is being presented in the way it should - A TOTAL FRAUD TRAVELING SERVICE!