It's good to have prompt answers from support and quick escalation when there are problems. When we need help with features or web site development issues they provide excellent guidance and make us feel valued as a customer. Many thanks.
I believe this company has been pretty good with my site I have hosted on them. No downtime, maybe a couple of slow time but service has been fast for me. Lots of space and bandwidth, if there is no downtime for most of the month I would rate it a great.