Nne B.

I ordered a dress well in advance. I understand processing delays etc. Which is why I ordered almost 2 months in advance. My dress did not process or even ship until weeks later. And of course because of this arrived late. How is it that a dress that has been on your website for months doesn't ship on time? I have been perusing the website for weeks and the dress was in stock. So I went ahead and ordered thinking it will ship quickly. By quickly I mean within 4 to 6 weeks. That's how much patience I was willing to give them. Anyhow, I contacted their customer service via email 2x with no response. Then I got frustrated and messaged the company on IG only to get some boiler plate response of them blaming it on USPS and nothing they can do. Okay. Well I have them blocked on my social media and will never order from them again. This is unacceptable. I was hoping to wear the outfit to a very important photoshoot to me and now I had to run to a department store and scramble to find a dress last minute. Hours before my shoot!