N M.

They advertised a Mavic drone at a deep discount. I purchased it, along with an extra battery. The shipping took over a month. When I finally received the package, it looked like something from a toy store - a tiny little toy... and the extra battery was missing. When I emailed to complain that they did not send me what they had advertised and that the extra battery was missing, this was their response:

Dear Customer,
We are so sorry for that the goods you received can not meet your satisfaction. But our product was sent as the advertisement. And if you do not need this any more. You can return it back. But you have to pay the shipping fee. We will full refund you after we receive it. Please keep it original, don't effect the second sale.We are very sorry for your inconvenience.
If you have any decision, please feel free to contact us, we are more than happy to serve.
Have a nice day!

This is absolutely ridiculous. They want me to waste more money to ship this piece of garbage back... as if I trust that they will acknowledge receipt and actually give me a refund. I searched online, and apparently they're using multiple other websites and business names to run the same scam. DO NOT BE FOOLED BY THESE SCAMMERS!

I ordered one jacket on Jan 30/18. It is now Jul 20/18 and after numerous emails back and forth with customer service I still have not received it. Very disappointed.