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N M.

Contributor Level

Total Points
123

1 Review by N

  • TaskRabbit

5/3/16

I applied to be a tasker on 1/5/16, the company stated that it only hires a small amount of the thousands of applications that they receive. So I waited & waited after several months I found a job and forgot about task rabbit. Oh but low and behold I see a charge to my bank account from the company.
I called the only number available for customer service and it turns out to be the emergency number. I stay on the line and tell the associate my issue. They quickly dismiss me and say that an email will be sent and my issue is not an emergency. I would love for that to happen to them and have someone tell them that same exact thing "I understand that we took money out of your account without permission but we don't consider it an emergency just wait for the email"

Then the company emails me and says it is for the background check I honestly do not remember agreeing to pay for my background check. I told them I am no longer interested in the job and to refund my money they wrote no can do because I am already registered
Okay so I said fine I might ad well attend orientation and take a job so that I may get my money back. But nooooo, the app that the have for IPhone is not trusted so unless you over ride the system and allow it to be accepted you can't use the app. I'm sorry that is a big red flag. If you are a reputable company why would your app not be trusted. So I will have to take a lost on my money & I have deactivated my account so I will not ever be dealing with this company again

N Has Earned 43 Votes

N M.'s review of TaskRabbit earned 43 Very Helpful votes

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