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The most appalling customer service in the known universe... Delivered the wrong wardrobe which has been blocking the front door for 3 weeks+ now.
No helpful responses at all to numerous emails. Forget phone calls - the misleadingly titled 'helpline' never answers. As for in-store queries? 'Not my problem' was the response.
These cowboys shouldn't be allowed to trade. Disgraceful, bordering on criminal. Avoid at all costs.
Tip for consumers:
Avoid Oak Furnitureland at all costs. Their customer service is non-existant
Products used:
Original Rustic Solid Oak Double Wardrobe
N J H.'s review of Oak furnitureland UK earned 10 Very Helpful votes
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Empty.
Absolutely disgusted by the lack of concern. The shop and salesmen were lovely and helpful. THEN...
We had a bookcase delievered on 23rd Feb last week, and had paid £30 for the room of our choice....
