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I bought a watch for my son and I have been trying to get it to work for 3 months now. Have written to customer service but the responses I get are not in relation to the question. Have asked the product to be refunded and have not heard for a month now. Tried the password recovery process and have not received the email for 2 weeks. Very poor customer service and I would not recommend this site to anyone. I cannot show proof of purchase as I cannot login to my account. Another ploy to avoid the issue... I wonder.
Tip for consumers:
Dont purchase from this site.
Products used:
kids smart watch.
Nishan W.'s review of MiniInTheBox earned a Very Helpful vote
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MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...
That's what I order the one on the table is what I got. It's a complete con and the make it...
Dear customer,
This is Chloe, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, could you do me a small favor, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Customer Service