NIshant L.

Its been twice that my packages has not arrived however, i get delivered notifications.
I ordered package from Amazon on Sept 6 and was due delivery on 12th. Amazon used to send packages through UPS or USPS where I used to get it on my doorstep but unfortunately this time it was Lasership. I got notifications of my item being delivered and signed by someone named H. That day I was home waiting for the package and my name does not start with a H. I complained about it, they said, " issued an investigation file", which I never got any information. I got my refund through Amazon.

I ordered a different packages from Amazon on 13th September and I got notification of my item being delivered on 17th through Lasership again. I came home looking for my package on my doorstep which I never saw. I had to complain and had to do the same cycle to get investigation and refund.
I have had no issues with any other courier services before until Lasership. It is one of the worst shipping company I have dealt with in my life. I hope the founder of this company sees this aggressive and frustrated comments and get his company or the employer on track.
If once failed I would understand but twice made me anger to write this comment.