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Nishanth s.

Contributor Level

Total Points
80

1 Review by Nishanth

  • Noon

2/19/20

Am purchased Samsung s 10 e phone online with help of my friend in UAE once i recived the phone and am trying to set as normal and found that its looked with some third part companies and the service support team sending mails only for apology
No action taken since Is the 6 th day,
Am moved to oman now they are saying they can do something once the phoe came to uae they are not able to support
Am really upset that am holding a phone and not able to use the phone the cost of the phone 1700 AED
Totally confused what to do
18.02.2020
Dear team;
My complaint still not solved this is the 12 day after am raised the issue, the delayed response are totally inconvenience and disappointed
And how the customer can trust and buy something it's coming out as it's faulty, and how will be the support once the user start using the item
THE PHONE THEY TAKE BACK ON 15. 02. 20 FOR REFUND AND SAID IT WILL BE WITH IN TWO DAYS NOW 19. 02. 20 A NEW MAIL AND UPDATE CAME AND SAYING WITH IN 48 HORS THEY WILL CALL.
AM A UNLUCKY END USER NOT USER THE PHONE SINCE I PURCHASED AND NOW FOLLOWING ECAH DAY FOR REFUND
BEWARE OF THIS PEOPLE
YOU WILL LOSE YOUR TIME AND MONEY

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Layla I. – Noon Rep

Hi Nishanth, it was nice talking to you over the phone to understand your concerns in detail and rectify them to ensure an exceptional customer experience. If there’s anything more we can assist you with, you are always welcome to reach out to us through any of the customer support channels in the app or website. We are always here to help. Shukran!

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