Nir D.

They took my money but didn't deliver. After weeks of waiting they canceled my order but refused to give me my money back. Instead they give "in-store credit" but after 12 attempts to order something and 12 cancelations it's either a scam or an unbelievable incompetency.

Don't know what happened to Amazon. I used to be a very satisfied customer but lately it is like they try to get me frustrated:
- Every delivery is a fail. Either undelivered at all or just being extremely late
- The carrier changes the status of my orders to "delivered" but I don't get them.
- Customer service tells me they will do things but they are not being done.
- I can't even run away. I have some money in a gift card that I got as a refund. They refuse to cash it and I can't use it for shopping because they keep screwing up my orders and I don't get them.

Stay away! Amazon might look great at first but after they lure you you cant even get reed of them.

They send the wrong shoes and charged me for the delivery*2. Bad experience all the way. Awful service all the way. Stay away!

Ordered some stuff to Israel. Gave them My address in English AND Hebrew. 2 weeks later I get a message that my order was sent back from the shipping company because the address is not in English. Complete waste of time.

Part 2 of the mess:
Gearbest canceled 2 orders I made but told me only about one cancellation. Wasted more than a month waiting for the other one and only after asking them about it I was told that it was canceled.

Gearbest response is a joke. The address i gave is correct and in English. I just added the street name in Hebrew. There should be no problem using this address. If Gearbest refuse to accept Hebrew letters in the address they should not confirm the order and notice me there is a problem with the address on time.
Gearbest customer service only offered me a small discount for future orders. This is insulting. After a couple of failures I will not buy anything from them again. This discount is useless

So to sum it up:
2 orders, both canceled, huge waste of time. Terrible customer experience. Stay away!