Nin H.

I bought 8 pairs of nickers online in Australia. Vitoria's Secret have stores in Australia so I thought that would make possible returns easy. Not so. The material was thin and the top of the nickers rolled, even though I'm slim. Poor quality. So I contacted customer service and they I wouldn't have to pay for postage to the US. When I went through the process, they said I have to pay for postage. They lied to me and now they won't honour that. I'll be complaining to Fair Trading in Australia as I bought them on an Australian site. I will NEVER buy anything from the EVER again.

I bought a whole lot of underwear believing I was buying directly from a US store. Half of the items didn't fit so I had to return them. I returned them but they charge me $38! In other words, much more than the postage. They never wanted me about this charge, which in the country I'm from is actually illegal. I will NEVER be using them again. This site is a scam.