Ordered one item. When I did not get it, I attempted to contact. Can only chat with them with no TEL #. I was told it was delivered to someone at a different state. I could not dispute since they had made a mistake and spelled my name wrong and there was one US account and Chinese account that could not communicate. I contacted the seller who never replied. Spend hours on chat and no one could help me. I was transferred through chat at least 5 times every time. What appeared to be machines. They kept providing repeated sentences that was not related to my question. This is Chinese or Japanese base company without any customer service. Its fraud. Worse online snooping experience ever.