Nina L.

Love love love their store! First off, they offer free shipping on ANY product! Secondly, shipping is ridiculously fast. Like I'm from California and they ship from Sweden within the next day and it arrives in like 2-3 days! They carry many brands including some of the more expensive ones. They also carry their own brand which I find more affordable but the quality is still great! Their style is very chic. I highly recommend them to anyone. I haven't had any issues yet so I don't comment on their customer service.

They have stylish and cute clothes that you sometimes just can't find here (U.S.). Most of their clothes is inexpensive although more expensive than stores like Forever 21. However, the clothes are a lot better in terms of quality! I have fell in love with every single item I have purchased through them. Their customer service is excellent! Some of the Australian boutiques offer free shipping for purchases over $150 or so while Showpo offer free shipping for less ($75). One of the things I do like about their site is that not only do they post up different angles and poses of the models, but you're able to view some photos (from IG) of customers wearing the same item to get an idea of how it looks on different people (although not every item has photos since it depends if the customer posts it on IG and tags them).

For the first time I've ordered from them, it took more than the 2-3 days (it mentions on the website) for the item to ship out. They did also mention it would be within 10 days since they're working with new suppliers. So I tried to give them the benefit of the doubt since they responded promptly. Now this second time I ordered 2 items. The first item shipped and I received it but ended up wanting to return it. I had to contact customer service again, which helped me get a pre-paid label to return. One of the negative things about returns are it's only for store credit rather than a full refund. Since shipping is free, I advise purchasing one thing at a time if you want to try it out unless you're certain you want to buy from them again if it doesn't work out.

My second item did not ship yet. Two weeks later, I contacted them and they gave me store credit for taking so long. It's been over a month and nothing yet. I had to contact them again and they instead gave me a full refund since they couldn't get the item in stock.

I really want to give them more stars if they shipped their items in time! The customer service was good and their items are good. Not China cheap but nothing fancy either. I want to say the quality so far has been comparable to your typical H&M, Forever21, etc. Some items better than others in quality.

Just beware if you want an item that is time-sensitive, you might not get it in time. I ordered at least 2 weeks early for an event and ended up having to find something else because it took so long to get.

I'm always hesitant when making online purchases. Tobi ships fairly quick. Everything I've ordered came within 3 days after being shipped from Northern California. I wouldn't recommend ever buying anything full price from them because they usually have 50% sales and 50% off your first purchase. I've already received 4 items from them and I've been pleased with my purchases. In terms of quality, so far so good! The quality overall is between a 3.5 out of 5. It really depends on the item. I want to say similar to Forever21. I've washed them a few times and they still look fine. One of the dresses I purchased had thin material but it was more of a outdoor casual dress so I didn't mind since it's not see-through anyways. They do sell some brand clothing, such as MINKPINK. Sizing can be tricky. They do post what size the model is and what she's wearing but it's not always reliable as I try to see if the clothing looks fitted or loose. I've ordered different sizing just because of that. If you're not pleased with your purchase, you're able to return it for free. I haven't had an issue of returning anything yet. The refund took about a week but I did receive the full amount without any issues. Also, they have final sale items that you cannot return which sucks if the item wasn't your size or did not meet your expectations.

I love Amazon! Now when I want to purchase stuff in stores, I check on Amazon to see if there's a better price and I usually find a better price. Their prices can change for the better or worse - typically better. Customer service is great! I never had an issue with them. I have had issues with other things but they fix it right away. Amazon goes above and beyond to keep (most of) their customers happy. Some items offer free returns while some items do not. You usually have to pay for shipping for returns if you simply don't like the product. If there's any issues with the product, you can usually return it for no charge. Their fast shipping pretty much spoils me. When I purchase items from other websites, they usually take at least a week but it feels like forever.

I have yet to be impressed by them. I purchased clothes and nail supplies from their website. I did receive each package I have ordered. The quality is very low. You really do get what you pay for. Or even less. I would say Forever21 has better quality, which means something.

A huge turnoff for me is how unreliable the reviews are on the website. I wrote reviews on the items I purchased. The reviews were supposed to be verified before posted public. Only the good reviews went through while they prevent any bad reviews on any product to be posted. This was just shady and poor business practice. You can't see the product in person so I usually like to look at other customers' reviews. Hence, there's barely any reviews on any products and if there is, they're usually short and brief. Definitely not helpful. I wouldn't recommend this site to anyone unless you're looking for some really cheap (in terms of quality) stuff you want to try. I personally don't think it's worth the time since shipping is very slow.