Nina D.

I purchased some boots from this company months ago but they were too small. So on top of paying $159 for the boots, I spent another $60 sending them back. I have reached out to Girotti several times but they refuse to respond. The thing is most of their reviews come from overseas. When they deal with Americans the reviews are bad. This indicates they do not respect us as a culture and it cost them too much to stand by their promise of "free return" & "free remake." At this point all I want is my money back. Remember, it is worth paying more to get better service and a better product. If you are from the United States please do not consider this company. They will quickly take your money but evade you if there are any issues. The "One and only" Italian Girotti will evade you make you feel regretful. My fellow Americans, we deserve better.