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I was ordering 3 items from lybuddy website on Jan 24 2020
Soon after that because I was worry if I cannot get my parcel because of the COVID 19, I asked them to just cancel it and give me a refund that also I was contacting them through Facebook because I was not able to contact them through the email but they make sure that I will receive whatever I order. And on the 1st of March, I received an email that my order was shipped but I only received 1 item from total of 3 items. And I was trying to contact themwith no sucsess, now I saw their facebook account shwing that online but when give them message no one is givingme answer, until now I didnt get any message neither my another 2 items.
Bellow is the email I got when They received my payment
Hi Ni
We have received your payment for order **************. You will find lybuddy.com on your credit card statement if the payment is made by a credit card.
Ni M.'s review of lybuddy.com earned 3 Very Helpful votes
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I received items, did not fit. Sent e-mail to get return instructions, no response. Returned...
Hi Ni M.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:cs@lybuddy.com