Thumbnail of user nilsaa1

nilsa a.

Contributor Level

Total Points
80

1 Review by nilsa

  • Pottery Barn Kids

4/11/19

I called today to the Pottery Barn Kids Vancouver Store to see if they had a piece of furniture. I wanted to make sure they had it because i had to drive 45 minutes to get there.
They assured me they had it in stock (2 of them) and they would hold it for me.
I called them before i left home to assured they had it ready for pick up.
When i arrived the manager (who i talked on the phone for picking up) told me they made a mistake and they didnt have it in stock. That i was welcome to order it online but it would take 3-4 weeks to arrive.
VERY DISSAPOINTED TO SEE they dont care about customers, they didnt even say sorry and i lost almost two hours of my afternoon for nothing.

nilsa hasn’t received any votes.

nilsa hasn’t received any thanks yous.

nilsa doesn’t have any fans yet.

nilsa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user courtneyk386
3/9/24

I will never order from Pottery Barn Kids again. I placed a fairly large order for furniture in...

Thumbnail of user joannet395
3/8/24

This company has the worst customer service I have ever experienced in my life. Ongoing issues...