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Badoo automaticly turn on a service when you buy credits, that if you go under 200 credits it will just charge youre credit card for a full pack of 550 credits. WTF?
I was useing a service to get more votes, and it cost 100 credit. I then bought a small credit pack to get 550 credits, unaware and not promted at any $#*!ing point, that now everytime my credits would be under 200, it would automaticly charge my card.
I have tryied to a get a refund for this scammy scammy scammy method, but not only was I denied this, The support also clearly lie and say that my credit was under 50, and that is why the auto- service kicked in.
That is not true! I want my refund, and we are taking legal actions against this scammy way of not telling the user, when real money is being used.
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Hi there!
We're sorry you've had this experience with us.
Please contact us on any of our social media profiles and we'll see what we can do for you. In any case, you can turn off Auto Top-up, go to your 'Payment Settings' in your 'Settings' menu and there you'll see the option to turn off Auto Top-up.
Please let us know if you have any other questions.