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Nikki T.

  • 1 Review
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since September 2017

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1 Review by Nikki

I have had orders unfulfilled, never delivered and cancelled. Have bought a great deal through NZ sale over the last few years, but recently they have become unreliable and it's just frustrating paying for things and never getting them. The latest issue was an order that was partly missing items, which they can't give me an explaination for and want to issue a refund voucher which is no use to me as I am leaving NZ in two weeks so any voucher used to buy further items will be too late.... I have requested a refund for missing items to my credit card as stated in their own Terms and Conditions # 24, but keep getting told that I can have a voucher. $115 wasted with nothing to show for it. NEVER AGAIN and will advise others not to use this site anymore.
Customer S. – NZSale Rep
Hi Nikki, thanks for your honest feedback and sharing your concerns on your recent NZSale experience. Allow me to take this opportunity to apologise and completely understand your disappointment and frustration that these things have been happening with your orders. Since this has happened more than once we would love the chance to get in touch with you and try and set things right. Can you please send through a message via Facebook or please do contact our Head Office on 04 974 7258 so that we can look into this further for you

Nikki Has Earned 5 Votes

Nikki T.'s review of NZSale earned 5 Very Helpful votes

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