Nikki T.

I'm pretty disappointed with the dresser and the customer service. Unfortunately I'm currently on bed rest trying to get my nursery together via the purchasing on INTERNET and assistants of friends and family. I received my dresser yesterday 9/20/ packaging didn't seem damaged when UPS delivered the package. I had my family come to put the dresser together for me in the nursery. They mentioned there was scratches and dings. I thought it was small fixable touch ups I can eventually do, but when I was able to get out of bed to go upstairs it was more than small scratches. The whole dresser was flawed from bottom to top, dings, to paint peeling, just a defective set that I unfortunately received.

I called customer services to see what my options were, I was told that because it was assembled they can't do anything to help me and it states it on the bottom of the email. THATS IT, ABSOLUTLEY NOTHING they can do. I just can't believe the customer service representative didn't try anything to help me out or even an apology on the company's behalf. I'm pretty much screwed, my baby boy gets a new DAMAGED dresser in his nursery.

I asked about ordering replacement parts (she referred me to the assemble book to call the maker) but realized I would have been ordering an entire dresser!

This is will my first and last time ordering from this company. I wish this was different situation or was one of the lucky one who received a perfect non defective products.