NIKKI P.

After paying for my item, the seller hadn't shipped my item 4 days later, when their handling time was 3 days. I contacted the seller and eBay requesting a cancellation of my order and a refund, then went out and bought that item from the store so I could have it in time for Christmas. Another day passes, and I hear nothing from the seller, no cancellation or a response... The seller at this point still has my money and the item i purchased. I call eBay again, and they tell me that since the estimated delivery date is up to 11 business days, I have to wait until AFTER THAT to receive a refund, even though there is NO EVIDENCE OF THE ORDER BEING SHIPPED! WHATTTT?! So, basically a seller can keep your money and your item for that amount of time, if the wish, as long as the estimated delivery date gives them that amount of time, (even if they have no proof of the item being shipped *smfh*)... Thank god for PayPal! I contacted them and explained what happend, and right away, they put a hold on the funds and began processing the refund right away, since the seller never shipped the item... If you have a problem with your sellers, contact PayPal. They have your back if you are getting screwed by eBay sellers #thankyoupaypal