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Went into Enterprise today at 10:39 am to get my rental due to insurance claim. My appointment was originally at 5:00pm but I got off work early and I live an hour away.
I was told that I they didn't have anything to rent me until 5:00 (parking lot full).
All i can say is WOW; never would I rent from Enterprise in Anniston, Alabama. The woman at the desk wouldn't even look up to acknowledge me standing there. No customer service! Reported them also to my insurance company.
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I have NEVER been more upset with a rental car agency in my life. The Miami and Ft Lauderdale...
We experienced a nightmare renting a van from Enterprise for our trip to Oktoberfest in Germany....
