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1 Review by Nikki

Roomster

Roomster

10/20/18

This website is terrible and very misleading! I signed up for a 5 day trail period which was $7.95. They lead you to believe that you are paying for just those specific amount of days. Turns out that they just automatically renew your account with a monthly subscriptions. The way they operate is really SHADY considering that there is no notices before or after the charges, not even in an email like most normal and ethical businesses would do. I found out 2 months later that they charged me $24.95 twice; 5 days after my trail period ended and then again on October 18th. Their customer service is trash. Most online subscriptions that I have dealt with usually refund charges even if you canceled the subscription after the billing period, especially if you were not aware. The guy who I was speaking to online was so useless and unhelpful.Terrible customer Service! Also the majority of the profiles on roomster are scammers!!!!!!!!!!!!!!!!! The fact that they save your credit card information online is also very shady!!

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