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My orders got cancelled twice after payment was made and I was informed 2 weeks later that products were unavailable!
Then latest order they say is under quality control for more than one and a half month whereas they claim to deliver products within 14 days or ordering and they charge so much for shipping. They claim shipping is free for orders over 50$ but that is not true and they don't mention the reasons anywhere!
When tried emailing them several times since the product is not available why don't you refund, they don't even want to refund! This is unacceptable!
NEVER ORDERING ANYTHING FROM THIS WEBSITE AGAIN AND WILL ASK EVERYONE ELSE TO BEWARE OF THEIR SCAMS IN FUTURE!
Niki A.'s review of IndianRoots earned 12 Very Helpful votes
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Namaskar Niki! We sincerely regret for the experience you had with us. We would like to share that shipping is free on the order value above USD 50, however, if you select the products from sales catalog shipping will be charged. Also, we would request you to please share the order number, so that it can be forwarded to the concerned manager for immediate resolution.
Regards,
Indianroots - Customer Satisfaction Team