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Nikhita M.

Contributor Level

Total Points
80

1 Review by Nikhita

  • LDProducts

2/26/21
Verified purchase

I got toner that wasn't working. I used the chat to contact customer service, and they guided me on some troubleshooting steps, but when that didn't work, they sent me a replacement cartridge for free without worrying about returning the old one.

Tip for consumers:
If you have questions or concerns use the live chat feature. It seems to be the best way to get a hold of someone.

Products used:
Brother Toner TN 760

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Patrick D. – LDProducts Rep

Thank you for the great words and well wishes from you. We appreciate for patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all of our customers. Should you run into any issue, you may contact us via phone chat or email, please feel free to reach out to us at: 888-321-2552, and any one of our representative would be more than happy to assist you.

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