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nikd13

Nik D.

Contributor Level

Total Points
81

1 Review by Nik

1/17/20

One of the worst and most chaotic customer services I have ever experienced and a very disorganised company. I called many times over the course of two weeks about a proof of purchase receipt. They clearly didn't want to help out. Nothing happened from their side, just speculations and promises. Also each person I spoke to had an individualised opinion on the matter, others saying "it's impossible", "we'll hopefully have it by tomorrow", "it will take a long time as it's not our priority" and to this day there is no update on the matter. Just terrible! Plus you never say "it's not our priority" to a customer! Not even mentioning the 10-20 minutes wait during calls.

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