My daughter ordered one in early December for her prom night next June. When it arrived the finish was poor, readjustments would have cost quite a lot and the company was only prepared to refund 10%nothing really! Refund would have been worst as we would have had to pay for shipping and if it got lost, the company informed us they would not refund us. And on the top that we received an invoice from tax and duties for £33,02 because the item was above £35 and came from China. Altogether, we paid over £140 (tax+deliveries) for a dress that costs £84,50. I would definitely not recommend this company. It looks based in the Uk but it is not and you will not be protected by European online purchasing policies.