Nigel N.

These guys are crooks and work with crooks. We purchased for 21 days in Spain and paid for Platinum insurance. This should have meant that to car hire company we collected the car from only took from us a returnable deposit. When we picked up the car, the guy said, "You have insurance, don't you?", while looking at our info. "Yes", I replied. He then asked me to pay 600 Euros as a deposit, "This will be returned to you", he promised. We returned the car 21 days later with no problems. I get hope and find only 100 Euros have been returned. What followed has been 3 months of trying to get DoYouSpain to take responsibility for the scam and trying to get AmigosAutos to return the money. Both have in the process contradicted themselves more than once. One time they said that the money couldn't be returned because I paid with a debit VISA not credit card. This is nonsense and also it explicitly said in the small print of the contract that deposits can be made with either!
DoYouSpain haven't done a THING to help resolve the issue. They don't care.