Nigel M.

Responsive to my complaint regarding very poor Red roses delivered Valentines day for my wife at a steep £40. They replaced however these were also substandard - not terrible but also not great. They even offered tips to repair the flowers! I provided photos and they offered £10 voucher as though all I really wanted was free flowers and a discount. All I really wanted was some premium flowers and was prepared to pay. Not good value and finally realised I was talking to an AI machine on the email with no intake of my comments and a repeated £10 voucher offer. I'm off to my local florist! If I bought a new Aston Martin I wouldn't expect to have to get some dents repaired!