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Nigel H.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Business

Member since February 2021

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    0

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1 Review by Nigel

2/3/21

Despite the couriers details showing a tick next to verified and a tick next to insurance along with details of the insurance Eg £100k Goods in Transit. Shipley DO NOT verify goods in transit insurance, they only check for vehicle insurance. Personally its not my problem if the courier doesn't insure his truck, it is my problem when my goods are damaged and they haven't got Goods in Transit insurance. The pages are laid out to give the impression that Shipley have checked out the providers when actually they do a bare minimum and rely on their own small print to turn their backs on their customers. I've used Shipley before and the service is good but isn't everything when things go right. The measure of a good company is hw they act when things go wrong and Shipley have been appalling!

Tip for consumers:
Shiply DO NOT verify goods in transit insurance despite their site being clearly designed to give the impression that they do!

Products used:
Car Transportation

Service
Value
Shipping
Returns
Quality

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