I came across these guys when looking for a multi vendor plugin for WordPress. I landed on Dokan. It was an early release and I purchased the plugin. The sales guys basically said yes to everything I asked, bought the plugin and immediately discovered issues with it. Support was via their forum and if you see the posts in the forum it will be very apparent very quickly that they solved very little. Most of the time they simply passed the buck and delayed the response. Eventually, customer meant they were getting very poor reviews and they shut down the forum and took the support private. Now their standard response to any and all issues is, none of our other customers are getting this error so it's your set. This is untrue as the issue with some of problem with dokan and their related plugins date back to 2014 and understand they stopped selling that plugin but 100's customers who decided to purchase his plugin are now stuck and now having to spend 100£ more to put it right. I don't know about their other products but I will seriously avoid buying anything from these guys. Absolute shoddy development and very poor support.