Nigel C.

Booked a Sydney hotel in back in May for a 6 night stay over New Year. Shortly before arriving we received an email advising us that our stay had been cancelled due to 'financial issues' etc. When we rang the hotel, we were informed that the booking had, in fact, been cancelled in September. We were extremely fortunate to find alternative accommodation at the busiest time of year and having to book so late. Nevertheless, we had to pay much more for our 6 nights because of the late booking and of course we had already paid Bookinhotels for the same period. Needless to say our money has not been refunded although they promised to do so. Emails are not answered and neither is the phone. Clearly, this is a fraudulent company and people need to be aware that they book up with them at their own peril. I have written to 'Watchdog' about this company, but I am dismayed to see that as I write they are still active on the internet. Avoid them like the plague.