Nicolle F.

I accidentally forgot to skip a month, which caused $39.95 to be deducted (part of the VIP membership terms). That was ok because i think of that as a "shoe piggy bank" for later. WEELLLLL, today i went to order some shoes because they were on sale for $20! When i tried to use that credit which has been sitting for a few months, i find out you lose the sale price... in addition to that, if the final price of the shoes is LESS than the $39.95 credit, too bad, their terms are "Each VIP Credit may be redeemed in its full amount only". This means, use it AND lose it i guess? My total was $32.95, that means I lose the $7 difference, it doesn't stay on my VIP account for another time. So lets see... they get $39.95 from me, restrict me from a sale price, and force me to spend at least ALL of the $39.95 on shoes that actually cost less. This is my penalty for giving them my business. PLEASE THINK BEFORE YOU START SHOPPING WITH THIS COMPANY... they have some fun shoes and quality is pretty decent, but don't ever forget to skip a month or you are cheating yourself out of their sales, and are forcing yourself to buy shoes for $40+

Interesting that almost all the high ratings talk about great customer service only. The way it works is obviously not worth it. Only one person wins, so the likelihood of you spending money for nothing is high! Every bid costs 60¢ whether u win or not, and everytime someone bids it adds time to the bid. So it's not like you can try being the highest bidder when the last second hits. You're stuck having to keep bidding until everyone else stops. At that point, you may have bid a thousand times and spent several hundred dollars JUST bidding. Get smart people!