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nicoles1415

Nicole S.

Contributor Level

Total Points
80

1 Review by Nicole

8/4/21
Verified purchase

I ordered a dress from TedBaker.com on 7/9/21. It was a size too small. I requested and exchange and sent the original purchase back, which was received at their facility on 7/19/21. I have received NO communication regarding my return or my exchange since then, despite countless calls and emails to customer service. It has now been 27 days since my original purchase and 17 days since they received my return.

Tip for consumers:
Know your size… their exchange/return process is terrible and customer service is unresponsive.

Service
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