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Nicole S.

Contributor Level

Total Points
88

1 Review by Nicole

  • OLDIES.com

1/1/16

I am severely displeased with the service I have received from Oldies.com!

I placed an order for a blanket on the 17th of December. Having received an emailed receipt, I believed the transaction was complete. I had paid the 33.06 and my bank account was evened out. So I began the wait for the blanket to arrive.

However, two days later, I received an email stating that there was a problem with my order. I checked my bank, the 33.06 had been returned to my account. I cancelled the initial order and decided to try again. I did so, but this time the money wasn't taken out for THREE WHOLE DAYS. I called and talked to a very rude representative who told me that the money would be taken out. I checked my bank and sure enough, 33.06 was taken out of my account for the blanket. I thought that would be the end of it.

Sadly, on the 30th of December nearly TWO WEEKS after the first initial attempt at ordering, another 33.06 was taken from my account! I called to inquire about this problem and got yet another very rude, very disrespectful representative who told me that it wasn't his problem. I told him to transfer me to someone who could help, so he transferred me to the accounting department. They didn't answer, instead I got a voicemail box. I left a message and never received a call back. I understand that it's the holidays, but December 30th is generally a working day. It was very early in the day, I should have at least gotten a call back.

I will NEVER order from this website ever again. The service is terrible. Money will be taken and given back at random, and even more money will be taken for no particular reason. Want something cool and retro? Go find it somewhere else. ANYWHERE else will at least treat you with some sort of decency and respect. Not to mention, they won't screw around with your bank account.

Nicole Has Earned 8 Votes

Nicole S.'s review of OLDIES.com earned 8 Very Helpful votes

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