Nicole O.

It has been rare that I've had such horrible service shopping online. An item I had ordered 2 months prior said it would be shipped in a couple days and I would receive a confirmation. 2 weeks later, I got an email that it was on back order which was fine, so I waiting a couple more weeks. No communication besides emailed ads from them came my way. I had to call them to receive communication on my order and they said it would be shipped out in a week. Now today, I had call again and the item was discontinued over a week ago. Then they claim that they sent an email the week prior that I had never received, stating this information. Terrible service. Will never recommend. The only good part of this was that their phone operator was professional and respectful.