NICOLE M.

I will start from the beginning. Your employee called my personal work looking for landscapers since the company was short on landscapers in my area. I said I would help out and talk to upper management and corporate (VPs) and recommend Thumbtack to get customers and to fulfill their needs as well. I spoke with someone with the last name Verkic I notified him I used Thumbtack as well for face painting and I enjoyed the service ok so far. We ended the conversation. He called me back and spoke to me again and said I spoke with my manager and he was interested in us helping you with your face painting leads. I was like "OH that is wonderful. Sure!" He told me that Thumbtack would give me $500 credit, and make me a priority (number #1 in leads). I thought this was awesome.

Well when they tell you some things are too good to be true. IT IS! This guy failed to mention I would be charged $300 to get this "credit." So I was charged $300 which has caused my account to overdraft and be short on my mortgage this month. DO YOUR EVEN RECORD YOUR CONVERSATIONS? This Verkic guy never went through the contract with me. Rushed me through and took advantage of my kindness. This is appalling as I have asked for a manager or upper management to call me and their excuse is emailing is quicker yet this is taking FOREVER and I am pretty sure I am going grey in the time period I have been waiting and stressing about this. You stole my money PERIOD.

I will continue to warn people about your company that you are scamming pros by making fake leads, and discriminate against African Americans by removing their accounts. I DO NOT want a response on here that you have contacted me to resolve this. YOU SEND ME COPY AND PASTED responses and it's a JOKE! Until I am refunded my $300 I WILL continue to post and warn others about your scam, and how your BILLIONAIRE CEO is robbing innocent people during a pandemic.