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Nicole M.

Contributor Level

Total Points
82

1 Review by Nicole

  • Lulus

4/26/17

Shipping is verrryyy slow. I ordered a dress I plan on wearing this Saturday for my Junior prom and if it doesn't fit, I'm afraid I won't have time to find something else. I'm really upset I still haven't gotten a shipping confirmation and it's been 9 days! (It was supposed to come on April 20.

* Lulus attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Karen J. – Lulus Rep

Hi Nicole!

Thank you for contacting us and leaving a review. I am sorry to hear this has not arrived. After looking this over, I do see that we emailed you on 4/16 informing you there would be a delay. I also see that we have refunded the shipping. If you would like to call or chat in, we can help swap this out for another item if you want or provide further processing information to help you!

I hope you have a great day! XOXO

Nicole Has Earned 2 Votes

Nicole M.'s review of Lulus earned 2 Very Helpful votes

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