Ordered a Chanel bag which arrived with black markings on the white double-Cs. This was not mentioned or shown in any of the photos in the listing. The double-Cs look perfectly white in ALL their photos. The interior of the bag also has black markings that were not mentioned in the listing.
I've bought from them several times over the years with no issues, so I'm going to assume that this was a genuine error by a careless staff member rather than a deliberate intention to be dishonest. It's still unacceptable and I am undecided about what to do with the bag. I will have to pay to have the black marks on the double C removed. I can live with it on the interior of the bag.
Have mentioned this to Yoogi's on their FB page which they vet. I guess they don't allow anything other than glowing reviews on their site. Have not heard back from them.
Hi Nicole,
We are very sorry to hear that you are not 100% satisfied with the item that you received. Please email us at service@yoogiscloset.com with your order information as well as your concerns and we will certainly review these with our merchandising team.
Again, we apologize for any disappointment cause and look forward to your email and further assisting you.