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Nicole J.

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1 Review by Nicole

The Children's Place

  • The Children's Place

“Cannot cancel an order, even within minutes”
5/3/19

Within 60 seconds of placing an order, I contacted them to say that my old address was accidentally in the Ship To field.

Their response? Sorry, can't do anything. Can't even cancel the order.

I have spent a total of 3 hours on the phone with UPS, USPS and my credit card company to figure out what to do.

The call with them was ended with the employee saying "And we cannot reimburse any fees associated with this order, discount you on shipping shipping costs, etc."

Gee, thanks.

There are so many options out there for kids' clothing. No reason to ever shop here. I most certainly will not.

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