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I bought one parcel in june 2015 and my parcel did not arrive. I went on holiday on around day 30 of not recieving the parcel so by the time i got back it was still not hear. I gave them the benefit of the doubt. I again ordered 4 tshirt tops and again 2 parcels not recieved. I then contacted the customer service who told me if I pay them basically for the value of the tops they will resent them! WHY WOULD I GIVE THEM MORE MONEY! They keep asking me the same questions confirm address confrim what parcel you have not recieved! I HAVE NOT RECIEVED ANYTHING! This company is a SCAM! Rather use twinkledeals- atleast with them if something goes wrong its no quible customer service.
Tip for consumers:
DO NOT USE IT YOU WILL BE DISSAPOINTED!!
My oven glass hob broke and I bought a new oven from them. The service was so good, convenient, easy, trackable, contactable. Don't know what other word to use but with how impressed I am but WOW springs to mind. Other company's can definately take note of this company! I was that impressed I bought a new fridge, freezer and dishwasher from them!
Tip for consumers:
Dont think twice just do it you will not regret it!
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A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was...
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to...
Dear Nicole,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/