Nicole D.

This is the most terrible company I have ever worked for. I have been here since February 2018 and can tell you if you have a choice of your pharmacy benefit manager, do NOT choose this place. I have never met a company with such low morals. I get penalized for trying to help patients and actually put in an effort to get them what they need. Its completely unethical and unintelligent for a place that gives a 3 week training course and suddenly were supposed to decide which medications are relevant for a patient over a doctors order and experience. I hope as a mother that they never have to experience being told no to even LIFE saving medicines because the questions for authorization were answered "incorrectly." I can assure if you have ever had the pleasure of receiving me as your authorization rep, you were not disappointed because unlike most of the people in this company I am not cold hearted. I will go out of my way to help any patient and rest assured it is NOT for this $#*!ing companies benefit. I cannot stand by while I have a husband, wife, child, elder or any person crying or screaming calling just to get what they need. I am so sorry for you recipients of this company, but if you ever have the pleasure my name is Nicole and I will go to any lengths to help you, express scripts you can $#*!ing fire me if you want I don't care anymore.