If I could give this dress and this websites customer support zero stars, I would. The dress I received looked nothing like the dress I purchased from the image. The lace is different, the color is different and it did not even fit. I ordered this dress for homecoming so I paid for express shipping and the dress was not delivered on the promised delivery date. I ended up having to purchase an emergency dress the day before. I put forth my frustrations to customer support and was not given any help of resolving this issue. The best that they could do was 25% back (which wouldn't even include the express shipping costs). I put way to much money into this dress and website for them to do nothing. Stay away unless you have money to waste.