I returned 8 items ( 4 pairs of shoes and 4 clothing items) in which was RECEIVED and signed for. But when I call, email NONE of my correspondences are ANSWERED! I was contacting them to let them know that the CC that I used to place my order has since expired and I received a new one in which if they were to refund my money that it will go to the current card! At first I was VERY satisfied with this company up until now - since they do NOT return my calls and being on HOLD FOREVER! I have seen that they were "UPDATING" their website... but NEVER thought that I would be out of $70! THIS IS NOT FAIR AND VERY APPAULING! I'M NOT A HAPPY CAMPER ANYMORE!