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Their customer service is always quick to reply to email and are very helpful and friendly. I have been using collage.com for several years now to create photo calendars for my family for Christmas and every year I get 50+ calendars earlier than expected. This year I chose to do a full bleed and it was a mistake, heads in the photos were cut by the binding and the precut hanging hole. I expressed my issue to their support team and they replied the same day allowing me to fix the issue and reorder my calendars free of charge.
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