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Nicolas D.

  • 2 Reviews
  • 10 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Sports

Member since November 2017

  • Reviews

    2

  • First Reviews

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Review Distribution

2 Reviews by Nicolas

FLX
11/30/18
I've had the FLX Roadster for 2 years, straight out of kickstarter. At first I loved it, as it was my first e-bike. It is a true life changer and the best mode of transportation in many cities! It "flattens" hills, which is an incredible feeling. You get pretty quickly to 20 miles/h, which is a great cruising speed. My top speed (downhill) was ~35 mph; beyond that, it's too dangerous anyway. It's also nice to be able to take the battery out and recharge it elsewhere.

Sadly, the bike is extremely poorly built:
1. They claim the battery can go for 30 miles or more. Mine gets weak after 15 and dies at 20 miles, in ideal conditions (I would say 15 miles max in winter).
2. This is the flimsiest bike I've ever had. So many screws, nuts and bolts have popped at least once. My 2 fenders are broken (one is because the bike fell while standing).
3. To top it up, the motor died after 14 months of use... I emailed them right before it broke. They emailed back and forth to tell me that they were about to get spare parts in a shipment. After 6 weeks, I finally got a replacement, and had to pay $75 for a known issue! Four months after changing the motor (it was a 4h project...), I can sense that there is something wrong again when I pedal...:(
4. They sent a bike seat with the wrong "minimum depth" marking on it, so of course, the frame cracked... They want $280 to ship me a replacement frame, for THEIR mistake. They also offer to cover the welding cost, but the worst part about it is that no bike shops want to service it anymore (because of liability issues). So I'm on my own...
5. They are extremely slow at handling problems. Both times (for the motor and the frame), it took ~20 emails (mostly me asking "can you please reply?") and 6 weeks!
6. More minor details; I don't find the "user interface" of the control panel very intuitive or efficient. For example, you need to set motor speed every time! The gears were never really aligned, despite a professional tuneup after 200 miles. It derails quite easily over bumps.

In short: Don't buy this bike, it's too flimsy and too much work. There are great alternatives!
11/1/17
I would stay away.

I just rented a car in Ireland. My voucher said "PAID IN FULL". When we got there, Avis told us we had to pay another 30 euros to waive the insurance (of 20 euros/day...) and another 30 euros because it was an airport pickup. In short, I had the choice between losing all my downpayment and having to get a new car at 8pm with my family waiting, or pay another 60 euros.

I contacted them afterwards, it took them 6 weeks (!) to reply, and of course, they said they can't do anything about it, it's Avis. And Avis says it's them...
ellenv11
HolidayCars c. – HolidayCars Rep
Dear Nicolas D,
First of all, we have just created a SiteJabber account, hence the delayed response to your review and for this we want to apologize.

We are very sorry to be informed that your car rental experience has not been to your full satisfaction. Your review shows us that the supplier has additionally charged you for unknown items.
We would gladly investigate this matter but in order to do so we need some additional information from you. We would like to ask you to read our Private Message and to send us the necessary details.

With kind regards, HolidayCars.com.

Nicolas Has Earned 10 Votes

Nicolas D.'s review of FLX earned 9 Very Helpful votes

Nicolas D.'s review of HolidayCars earned a Very Helpful vote

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