I was looking for a specific item and I asked before if it's stock. They said yes and I decide to buy it. 5 days later the order still showing "Processing", I ask first where is my order and because they didn't answer I canceled and ask for refund. 10 minutes later I got my money back, it's for that I love PayPal.
Dear Nicolae,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards.
Gearbest.com