nicky h.

Better to pay a little more and actually receive the product rather than, wait for 5 weeks, receive several emails to confirm that the order is in transit, only to be finally advised that they are unable to supply the product. So in addition to wasting my time sending numerous emails, (which, if answered, fail to address the problem as, frequently the person you are corresponding with, has an extremely limited understanding of English), I still am required to pay AU$10.66 for postage for an item which was never posted. Unless the product you want is significantly cheaper on AliExpress it's not worth the risk and the ensuring frustrations. Just don't bother!

The quality is poor, inaccurate and inconsistent sizing, system problems which make it impossible to upload photos if you have a complaint, customer is responsible for paying return postage if they send the wrong colour (which happened in my case) and pathetic, time wasting customer service. Rosegal is a similar site and has a much better attitude to customer service.