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We ordered 3 items, 2 of which were acceptable at best, but the third was a £30 item which was completely undersized. Asked for a an exchange, was asked to ship the return to Spain and pay for it but was also told i was in the wrong for ordering the wrong size... hmmmmm... don't think i'll be using this site again
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Nick S，
Thank you for your feedback.
We are so sorry to hear that you have been experiencing sizing issues.
ROSEGAL provides a size chart on all our item pages to help our customers choose the correct size.
Please check our warranty policy here: https://www.rosegal.com/warranty-return/
Please kindly send us your correct order number.
We will try our best to help you.
You can also email to support@rosegal.com or submit a ticket here: https://support.rosegal.com/ticket/ticket/index.
Best regards
ROSEGAL Customer Service