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Nick S.

Contributor Level

Total Points
81

1 Review by Nick

  • Fanatics

2/18/19

The worst company
The worst company. Is now the main supplier for most online retail sites for major US sports leagues. Have had three consecutive orders over 12 months be unable to be fulfilled, and then order is cancelled.

They NEVER have what you order. I once ordered a celtics sweatshirt from the celtics shop, via fanatics. Cancelled and refunded two days later. No email or notification, after wondering where my shirt is I had to go look to see the status.

Then, tried to order Red Sox WS Gear. The very same day the items were released for sale... same story. Two weeks later, no shipment confirmation (they give you a pushed out date to when to expect shipment, so you don't think its strange when you don't get a shipment confirmation within a few days)

Now, recently Patriots superbowl gear. This time though CBS sports, which of course contracts Fanatics. Same. Story. Placed order... never fulfilled, order cancelled and refunded

I really do not know how this company makes money. They place charges, but then refund, don't ship, and don't tell you. They're even too stupid to contact and say hey this stuff is on backorder, would you like to wait? They just cancel... its absurd.

Avoid ordering from any fanatics based site. Do a favor, and buy in store, or order from a retail clothing shop and have delivered to your store. Don't waste time with these people.

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Nigel P. – Fanatics Rep

Hello Nick! We are so very sorry for the inconvenience that all of this has yet we do see that there was a slight issue with some order information being verified. Please send us a private message to us and we'd be happy to provide you with the correct steps to take in order to have that information verified. Sincerely, Julia.

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