After being a loyal customer and a physician who has referred many patients to them I was mistakenly given incorrect shipping information by an operator that wound up in a delivery delay and an additional cost to me. But this wasnt the problem, the problem was in the inconsiderate and rude way in which they treated me. They indicated that I was a liar and was trying to "put one over "on them! The tone and the conversation has lead me to change my recommendations to my patients, and I will never buy another product from them.
They are cordial until there is a problem... then they treat you like a thief and a liar. BEWARE